Certificate IV in Frontline Management

 

See our Young Leaders Program

See our Baking Industry Management Training

National Code:  BSB40807

Delivery Method: Blended Learning

Enquiries: 1300 754 771

Enrolments: Call 1300 754 771 or download our enrolment form

Description:
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills of recognition in supervisory functions. Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Job Roles include:
Coordinator, Leading Hand, Supervisor, Team Leader

Workshops:
The course is delivered in a blended format meaning there are face to face workshops as well as online delivery. View the calendar for the date of the next face to face workshop.

Fees:
Fees vary depending on eligibility for Government funding.

Units of Competency

Code Unit Nominal Hours
BSBMGT401A  Show leadership in the workplace  50
BSBMGT402A  Implement operational plan  40
BSBOHS407A  Monitor a safe workplace  50
BSBWOR402A  Promote team effectiveness  50
BSBCUS401A Coordinate implementation of customer service strategies 40
BSBMGT403A Implement continuous improvement 40
BSBPMG510A Manage projects 60
BSBRSK401A Identify risk and apply risk management processes 50
BSBWOR401A Establish effective workplace relationships 50
BSBWOR404A Develop work priorities 40