Certificate III in Business

National Code: BSB30107

Delivery Method: Blended Learning

Enquiries: 1300 754 771

Enrolments: Call 1300 754 771

Description:
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Roles include:
Customer Service Advisor, Data Entry Operator, General Clerck, Payroll Officer, Typist, Word Processing Operator.

Workshops:
The course is delivered in a blended format meaning there are face to face workshops as well as online delivery. View the calendar for the date of the next face to face workshop.

Fees:
Fees vary depending on eligibility for Government funding.

Units of Competency 

Unit Code Nominal Hours
Participate in OHS processes BSB20107 Core 20
Maintain business resources  BSBADM311A  15
Recommend products and services  BSBPRO301A  20
Organise workplace information  BSBINM301A  30
Process customer complaints  BSBCMM301A  30
Organise personal work priorities and development  BSBWOR301A  30
Write simple documents  BSBWRT301A  30
Deliver and monitor a service to customers  BSBCUS301A  35
Conduct online transactions  BSBITU305A  40
Maintain financial records  BSBFIA301A  60
Purchase goods and services  BSBPUR301B  60
Design and produce business documents  BSBITU306A  80