National Code: BSB20107
Delivery Method: Blended Learning
Enquiries: 1300 754 771
Enrolments: 1300 754 771
Description:
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job Roles include:
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Jnr, Receptionist.
Workshops:
The course is delivered in a blended format meaning there are face to face workshops as well as online delivery. View the calendar for the date of the next face to face workshop.
Fees:
Fees vary depending on eligibility for Government funding.
Units of Competency
| Unit |
Code |
Nominal Hours |
| Participate in OHS processes |
BSB20107 Core |
20 |
| Use business equipment and resources |
BSBADM101A |
15 |
| Communicate in the workplace |
BSBCMM201A |
40 |
| Organise and complete daily work activities |
BSBWOR202A |
20 |
| Deliver a service to customers |
BSBCUS201A |
40 |
| Work effectively in a business environment |
BSBIND201A |
30 |
| Process and maintain workplace information |
BSBINM201A |
30 |
| Handle mail |
BSBINM202A |
15 |
| Develop keyboard skills |
BSBITU102A |
40 |
| Produce simple word processed documents |
BSBITU201A |
60 |
| Create and use spreadsheets |
BSBITU202A |
30 |
| Communicate electronically |
BSBITU203A |
20 |