Certificate II in Business

National Code: BSB20107

Delivery Method: Blended Learning

Enquiries: 1300 754 771

Enrolments: 1300 754 771

Description:
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.                                                   

Job Roles include:
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Jnr, Receptionist.

Workshops:
The course is delivered in a blended format meaning there are face to face workshops as well as online delivery. View the calendar for the date of the next face to face workshop.

Fees:
Fees vary depending on eligibility for Government funding.

Units of Competency 

Unit Code Nominal Hours
Participate in OHS processes BSB20107 Core 20
Use business equipment and resources BSBADM101A 15
Communicate in the workplace  BSBCMM201A 40
Organise and complete daily work activities  BSBWOR202A 20
Deliver a service to customers  BSBCUS201A 40
Work effectively in a business environment  BSBIND201A 30
Process and maintain workplace information  BSBINM201A 30
Handle mail  BSBINM202A 15
Develop keyboard skills  BSBITU102A 40
Produce simple word processed documents  BSBITU201A 60
Create and use spreadsheets  BSBITU202A 30
Communicate electronically  BSBITU203A 20